Privacy Policy

Privacy Policy

The guest arriving must be adult in the eye of Indian law. He must have proper IDs and visa plus passport in case of foreigner.

The guest shall produce his IDs in front of front office at the time of check-in and all guests should have their separate IDs with them.

The hotel will not provide room to guests who are local residents to the district or region even if they have genuine IDs and have booked hotel by online channel. No cancellation refund can be demanded by the guest in such a case.

The hotel has right to charge for damage in case damage is mindfully made by traveler.

The hotel has full right and duty to inform local intelligence/police about the guest if any activity found suspicious of the guest.

The hotel strictly prohibits agents, touts , unknown outsiders to enter the hotel premises. If our guest wishes to meet someone outsider , they can meet them in the restaurant area, but not inside the room.

 

PRIVACY & POLICY:

  1. Scindhia Guest House respects your right to privacy. Any personal information that you share with us, like your name, date of birth, address, marital status, telephone number, credit card particulars and the like, shall be entitled to privacy and kept confidential.

  2. We assures you that your personal information shall not be permitted to be used/disclosed, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law.

  3. We assures you that in the event of your personal information being shared with its subsidiaries, business associates etc., such sharing of information shall be for the purpose of doing the intended business with you.

  4. Scindhia Guest House reserves its rights to collect, analyze and disseminate aggregate site usage patterns of all its visitors with a view to enhancing services to its visitors. This includes sharing the information with its subsidiaries, and business associates as a general business practice.

  5. In the course of its business Scindhia Guest House may hold online contests and surveys as permitted by law and it reserves its right to use and disseminate the information so collected to enhance its services to the visitors. This shall also include sharing the information with its subsidiaries and business associates as a general business practice.

  6. If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact Scindhia Guest House - [email protected]

  7. While Scindhia Guest House assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized persons consequent to misuse of the internet environment.

  8. Cookies:- To personalize your experience on our website or to support one of our promotions, we may assign your computer browser a unique random number called a cookie. “Cookies” enhance website performance in important ways like personalizing your experience, or making your visit more convenient. Your privacy and security are not compromised when you accept a “cookie” from our website. Scindhia Guest House does not use “cookies” to collect personal information. “Cookies” cannot read data from your computer’s hard disk or read cookie files from other websites.

  9. Scindhia Guest House reserves its rights to revise this privacy policy from time to time at its discretion with a view to making the policy more user friendly.

  10. By accessing or using this website, you acquiesce to the privacy policy and agree to be bound by the terms and conditions of the website use.

  11. In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to share your personal information with us, Scindhia Guest House will assume that you have no objections to the terms of this privacy policy.

CANCELLATION CHARGES AND REFUND POLICY:

Amendment Policy:

  • Amendments will be treated as cancellation. 

  • Any refund will take at least 21 days to process. 

 

Cancellation Policy:

  • Cancellations made 15 or more days before check in date will be free. 

  • Cancellations made more than 7 days in advance but less than 15 days will incur a cancellation charge of 1 nights tariff. 

  • No shows and cancellations made 0 to 7 days in advance will incur 100% charge of the booking. 

  • In case of a full refund on cancellation, there will be a deduction of approximately 6% as payment processing charges.